System Groove Terms of Service
1. Acceptance of Terms
By utilizing our services, you agree to abide by the following terms and conditions (the "Terms of Service"). You affirm that you are at least 18 years of age and are legally capable of entering into a binding contract.
2. Services
System Groove provides various services (the "Services"). We reserve the right to modify, suspend, or discontinue any Service at any time, with or without notice.
3. Communications & SMS Messaging
By providing your mobile phone number, you agree that System Groove may send you informational and promotional text (SMS) messages as part of our Services. These messages may include, but are not limited to, appointment confirmations, reminders, service updates, and promotional offers.
Opt-Out Instructions: You can opt-out of receiving SMS messages at any time by replying "STOP" to any message you receive. For help, reply "HELP" or contact us at [email protected].
Message and Data Rates: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Carrier Disclaimer: We are not responsible for any delays in SMS message delivery, as this is dependent on your mobile carrier's network.
4. Pricing & Payment
The prices for Services are as quoted on our website or as quoted directly to you. All payments are due upon receipt of invoice. Late payments may be subject to additional fees.
5. Changes & Cancellations
Changes or cancellations to Services must be communicated at least 48 hours prior to the scheduled service time. Changes or cancellations made within 48 hours may be subject to a fee.
6. Satisfaction Guarantee
If you are not satisfied with the quality of our Services, please contact us within 48 hours of service completion. We will attempt to rectify any issues to your satisfaction.
7. Liability
System Groove is not responsible for any damage to property during the course of normal services unless such damage is directly due to our negligence.
8. Privacy
Any personal information you provide to us is handled in accordance with our Privacy Policy.
9. Contact & Support
For customer support, questions about these Terms, or to exercise your SMS opt-out rights, you can contact us at: [email protected].
10. Changes to the Terms of Service
We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website.